Answers for training, plans, billing, and account help

Start with Today’s Training on your dashboard. Training Arena is the core daily habit loop and the clearest place to begin.

Start with Today’s Training on your dashboard. Training Arena is the core Training Session loop: complete a Training day once for XP, use Save & Exit if you need to come back later, and replay completed days as practice-only when you want extra reps.

Free Preview includes 3 Training sample days, 5 questions per preview session, and 1 Quest sample after Training Day 1. Pro includes full Training Arena access with focused 15-question sessions, Verse Memory, and continuing Quest unlocks. Family Pro is the household version with 4 total members included, shared progress, invites, and household account management.

Family plans include up to 4 total household members, including the owner.

Verse Memory and Quests are included with Pro and Family Pro.

Open Settings and use Manage Billing to access Stripe’s customer portal. That’s where you can manage your subscription, payment method, invoices, and cancellation.

Subscriptions are non-refundable. You may cancel anytime. When you cancel, your paid access remains active until the end of your current billing period, and you will not be charged again unless you resubscribe.

Training Arena XP is server-backed, and each Training day can award XP once per user. Pro and Family Pro open focused 15-question Training sessions worth up to 90 XP. Missed Training Sessions stay available until you complete them.

No. New paid Training sessions now use the standard 15-question format, and replaying the same Training day later does not unlock extra XP beyond the first completed run.

Practice and replay sessions are for extra reps only. After a Training day has already awarded XP, that day replays as practice-only and does not award extra XP.

Save & Exit lets you leave a Training Session and come back later. It does not consume your XP opportunity, and it does not complete the session for you. The Training day still awards XP only once, when you finish it.

Missed Training Sessions stay available. When you come back later, you can still complete that Training day for XP if it has never been completed before.

Verse Memory is included with Pro and Family Pro plans.

Verse Memory uses scheduled review and recall practice so you can keep strengthening retention over time instead of only adding new verses.

Current Daily Bible Case File, Daily Recall Rush, and Who Said It preview runs are practice-only right now. They do not award Quest XP yet.

Current live Quest previews are practice-only. Daily Bible Case File, Daily Recall Rush, and Who Said It do not award Quest XP yet, and Coming Soon modes are not part of a reward loop.

Family owners invite household members by email from the Family page. Members do not casually create or join families on their own. They join through the invite link tied to the owner’s invitation.

Family invites are tied to the invited email address for account safety. You must sign in with the same email that received the invite.

Expired invites must be replaced by the family owner. Ask the owner to send a fresh invite from the Family page.

You can sign in or sign up and then continue the invite flow. Use the same email address that received the invite so Bible Athlete can match the invitation safely.

Yes. Pending invites count toward the household seat limit until they are accepted, cancelled, or expire.

Family plans include up to 4 total household members, including the owner.

Not yet. Leaderboard is still marked Coming Soon for launch. Keep building XP now so you are ready when weekly competition opens in a future season.

Use the Forgot Password flow from login. Request a reset link, open the newest email, and follow the secure recovery flow back into Bible Athlete.

Expired or already-used reset links will not work. If a link fails, request a fresh password reset email and use the newest link. If you still cannot sign in, use the feedback form and choose Login/account.

Use the Report Question action inside Training Arena when you see a wrong, confusing, broken, or concerning question. If you are not in Training Arena, use the feedback form and choose Question issue.

Question reports are reviewed, but not necessarily fixed instantly. We prioritize broken questions, answer issues, login problems, billing issues, and family account blockers first.

Use the feedback form for bugs, billing questions, family account issues, login/account help, feature suggestions, or general support.

We review support messages as we’re able and prioritize login, billing, family account, and question issues. Bible Athlete does not promise instant replies or 24/7 support.