Answers for training, plans, billing, and account help

Browse the most common Bible Athlete questions, then open the feedback form if you still need support.

We review support messages as we're able and prioritize login, billing, account, and question issues.

Getting Started

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Bible Athlete is a premium Bible training app built around daily practice, Scripture recall, and steady growth through real progress systems.

Start with Today's Training on your dashboard. Training Arena is the core daily habit loop and the clearest place to begin.

Start with Today's Training on your dashboard. Training Arena is the core Training Session loop: complete a Training day once for XP, use Save & Exit if you need to come back later, and replay completed days as practice-only when you want extra reps.

Plans and Billing

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Free Preview includes one complete Training Day and Day 1 Quest samples after Training Day 1, with no payment required. Pro includes the full Training path, Verse Memory, and continuing Quest unlocks.

Verse Memory and Quests are included with Pro.

Bible Athlete Pro is $9.99/month for new subscriptions. Billing begins immediately after successful checkout, renews monthly, and can be canceled anytime. Existing subscribers remain on the price they accepted unless their subscription is intentionally changed.

Cancellation and Refunds

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Open Settings -> Billing and choose Manage Billing to access the billing portal. Canceling there stops future renewal, and paid access continues through your current billing period.

Subscriptions are non-refundable except where required by law. If you cancel, paid access remains active until the end of your current billing period, and you will not be charged again unless you resubscribe.

No. Canceling Pro stops future subscription renewal but does not delete your Bible Athlete account. Requesting account deletion does not automatically cancel an active Pro subscription. Cancel Pro first under Settings -> Billing, then contact support if you also want to request account deletion.

Training Arena and XP

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Training Arena XP is server-backed, and each Training day can award XP once per user. Pro opens focused 15-question Training sessions worth up to 90 XP. Missed Training Sessions stay available until you complete them.

No. New paid Training sessions now use the standard 15-question format, and replaying the same Training day later does not unlock extra XP beyond the first completed run.

Practice and replay sessions are for extra reps only. After a Training day has already awarded XP, that day replays as practice-only and does not award extra XP.

Save & Exit lets you leave a Training Session and come back later. It does not consume your XP opportunity, and it does not complete the session for you. The Training day still awards XP only once, when you finish it.

Missed Training Sessions stay available. When you come back later, you can still complete that Training day for XP if it has never been completed before.

Verse Memory

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Verse Memory is included with Pro.

Verse Memory uses scheduled review and recall practice so you can keep strengthening retention over time instead of only adding new verses.

Quests

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Current Daily Bible Case File, Daily Recall Rush, and Who Said It preview runs are practice-only right now. They do not award Quest XP yet.

Current live Quest previews are practice-only. Daily Bible Case File, Daily Recall Rush, and Who Said It do not award Quest XP yet, and Coming Soon modes are not part of a reward loop.

Leaderboards

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Not yet. Leaderboard is still marked Coming Soon for launch. Keep building XP now so you are ready when weekly competition opens in a future season.

Account and Password

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Use the Forgot Password flow from login. Request a reset link, open the newest email, and follow the secure recovery flow back into Bible Athlete.

Expired or already-used reset links will not work. If a link fails, request a fresh password reset email and use the newest link. If you still cannot sign in, use the feedback form and choose Login/account.

Reporting a Question

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Use the Report Question action inside Training Arena when you see a wrong, confusing, broken, or concerning question. If you are not in Training Arena, use the feedback form and choose Question issue.

Question reports are reviewed, but not necessarily fixed instantly. We prioritize broken questions, answer issues, login problems, billing issues, and account blockers first.

Support and Contact

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Use the feedback form for bugs, billing questions, login/account help, feature suggestions, or general support.

We review support messages as we're able and prioritize login, billing, account, and question issues. Bible Athlete does not promise instant replies or 24/7 support.

Privacy, billing, and deletion reminders

Canceling Pro stops future subscription renewal but does not delete your Bible Athlete account. Requesting account deletion does not automatically cancel an active Pro subscription. Cancel Pro first under Settings -> Billing, then contact support if you also want to request account deletion.

Deletion requests are handled through manual review, identity verification may be required, and limited necessary records may be retained for billing, security, fraud prevention, dispute handling, or legal obligations.

Formal Terms, Privacy, and Cookie policy text are currently provided in English for launch.

Operator and Contact
Bible Athlete LLC
United States
Support, billing, and privacy questions:
support@bibleathlete.com

Still need help?

Use the feedback form for bugs, billing questions, login problems, account access, or feature suggestions. Please do not include sensitive payment information in your message.

We review support messages as we're able and prioritize login, billing, account, and question issues.

Open Feedback Form